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How it Works

We use Checklists to keep our company running. Its the oil in our chain.
By putting together checklists of tasks that we want to complete the same way every time we guarantee quality, consistency and efficiency. Plus we free our minds from remembering each item to spend time on more creative endeavors.

Team Checklists

Some of these we use every day. Some just when needed. Everyone on the team has access to the same Checklists and complete tasks the same way. No differences, no searching for an email or document on a shared drive somewhere that details procedures. Just log in and complete. Here are some of the Checklists we have:

  • Customer Support Daily
  • New Feature Test
  • Deployment
  • Restore
  • Weekly Financial Checks
  • Taxes

Sample Checkist
New Feature Test
Every new feature must answer yes to each item before being deployed
  • Works with Existing User
  • Works with New User
  • Passes Internet Explorer 8
  • Passes Safari 4
  • Passes Firefox 3.5
  • Passes Chrome 7
Type: Yes/No Answers

Individual Checklists

We also have individual Checklists to help with our tasks. Here are some our co-founder, Sam, has:

  • Daily Must-Do
  • Weekly Must-Do
  • Feature Roll Out

Sample Checkist
Daily Must-Do
Doing these every day makes the day go better!
  • Review and Deal with all email since last night
  • Check error folder
  • Make sure all server connections are closed
  • Make sure voicemail inbox empty
  • Review and Deal with all email since this morning
Type: Confirm Done



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